Privacy Policy

1. Introduction

City Renovation SRL (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our renovation services.

2. Company Information

Company Name: City Renovation SRL
Registered Address: Av. Paul De Merten 45, 1090 Jette, Belgium
Email: [email protected]
Phone: +32 0497 221 895
BCE/KBO Number: 0685440008
VAT Number: BE 0685440008

3. Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Property address (if provided)
• Project details submitted through forms
• Communication records
• Technical information such as IP address, browser type, and website usage data

4. How We Use Your Information

We use your information to:

• Respond to inquiries and quote requests
• Provide renovation and construction services
• Communicate regarding projects and appointments
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and protect our business

5. Legal Basis for Processing

We process personal data based on:

• Your consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations

6. Data Sharing

We do not sell your personal data.

Information may be shared with:

• Service providers assisting with website hosting, email, and business operations
• Professional advisers and legal authorities when required by law
• Government authorities where legally obligated

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy or to comply with legal and accounting obligations.

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us at:

Email: [email protected]

9. Cookies

Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.

You can manage your cookie preferences through our cookie consent banner and browser settings.

Please review our Cookie Policy for additional information.

10. Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed as completely secure.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Contact Us

If you have questions regarding this Privacy Policy or the handling of your personal data, please contact:

City Renovation SRL
Av. Paul De Merten 45
1090 Jette, Belgium

Email: [email protected]
Phone: +32 0497 221 895

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page along with the updated revision date.